"Ease of use. Almost 100% accuracy. Saved us time & money!. Support always there to help. "

 Overall: My headaches are gone! My inventory is near perfect. I have been promoted because of this. I have recommended it to other divisions in house and they are true believers.

Pros: Ease of use. Time saver! My inventory is almost at 100% accuracy. Great support team. I have to submit monthly inventory reports to my superior. What I like best about Passport is that I can do everything in just a few clicks. I take inventory, I create the report and email it direct to my boss. All from this program. I am able to recieve alerts when I am low on a certain item. I went from 100's of 1000's of dollars missing to almost 100% accuracy on my inventory levels.

Read more | asap barcloud

By ASAP Systems on August 23, 2017

Hi Tim, We'd like to thank you for taking the time out to leave us some feedback. Our team is glad to hear that our support and products have been working well for you and your industry. A popular favorite from our clients is the ability to create configurable reports, and we are glad that it has been assisting you with your business processes. Congratulations on your promotion, and we wish you the very best. Thank you for being an ASAP Systems's client.

This software is good for basic usage.

I chose the small scanning devices at first, but it didn't seem to work as good as a basic barcode scanner. I recommend investing in a better scanner that you can also purchase from them.

PROS

It allows you to import and export information from inventory on the basic package. When you add on tracking assets, you can be sure to find all the company's information like serial number and where items are stored or being used.

CONS

Sometimes I will be entering items received or issued and when I try to process the website freezes up and I have to re-enter the same information and my data gets lost. Time is wasted and so money is also wasted when this happens.

VENDOR RESPONSE

Dear Rowena, We'd like to thank you for taking the time to leave us some feedback and we apologize for the delay in replying. Our team is glad to hear that our product served you well. Regarding the issues in the Receive transaction, everything is working fine now and all the transactions are greatly performing with no latency issues. Kindly note that our Support Team, will be glad to assist you for any further inquiry. Thank you for being an ASAP Systems's client. - ASAP Systems

The sales team was great and the support team was outstanding. But once you sign the contract, everyone will ghost you leaving you scratching your head on how to proceed with implementation. The accounting issues have become unmanageable at this point. As the saying goes, you get what you pay for. There is a lot of potential for this product, but there is still a long way to go for improvements in both the product development and the operations team. We will likely not proceed with this product again.

PROS

The functionality of the software is good, the UI is very simple and easy to use. There are some powerful, robust features.

CONS

Many of the features are buried in areas that don't make a lot of sense. A product of this maturity should be much farther along than what it is. The operations of this company is very unprofessional. 

Read more | 2d barcode type

Communication/implementation execution is just horrendous. There is zero roadmap or instructions on how or when the implementation will commence. The accounting team decided to ignore our terms and conditions and send an invoice via US Mail to a random location then decided to cut off our service before ever reaching out and communicating on the issue. Also their contract terms and conditions are extremely vague and our IT/Ops leadership had a lot of questions and concerns.